Slowness in command start which are submitted via analyze UI in us.qubole.com

Incident Report for Qubole

Resolved

This incident has been resolved.

Posted Sep 18, 2019 - 06:28 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 18, 2019 - 05:47 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 18, 2019 - 05:18 PDT

Update

We are continuing to investigate the issue and this impacts a minimal subset of customers only.

Posted Sep 18, 2019 - 04:42 PDT

Investigating

We are currently investigating an issue of slow command starts that are submitted via Analyze UI page. Please do note the submissions via api are not impacted.

Posted Sep 18, 2019 - 03:41 PDT

This incident affected: us.qubole.com Environment (AWS) (Command Processing).