Update - Devops is continuing component deployment to resolve this issue. We will update status again as we have a new ETA, or confirmation of resolution.
Apr 8, 19:01 PDT
Update - Devops has confirmed the issue has been resolved for all environments except us.qubole, for which their ETA is still Thursday.
Apr 6, 12:42 PDT
Update - Devops has implemented several fixes in the Qubole environment during the last 4 days in order to resolve this ongoing outage. At this point they believe there's one component deployment still pending, where they have sorted out the issues related to deployment and will be performing a rigorous testing.

Devops anticipate to get this fix rolled out by Thursday (4/8). This page will continue to be updated as the implementation is completed.
Apr 6, 11:00 PDT
Identified - Devops is implementing several fixes in the Qubole environment today (4.2.2021) and tomorrow (4.3.2021) in order to resolve this ongoing outage. This page will continue to be updated as the implementation is completed.
Apr 2, 15:32 PDT
Update - Devops has identified a potential cause for this issue and is testing a fix in an internal environment. If the fix is successful, this ticket will be updated to reflect the plan to implement the change across Qubole environments.
Mar 31, 13:18 PDT
Update - Devops is continuing to investigate this issue, with the intent to find an immediate workaround.
Mar 30, 11:35 PDT
Investigating - Customers attempting to access notebooks will encounter a "500 Internal Server" error.
Mar 23, 07:13 PDT

About This Site

This site is the Qubole's home for information on QDS system performance and availability.

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api.qubole.com Environment (AWS) Operational
Site Availability ? Operational
QDS API ? Operational
Command Processing ? Operational
Qubole Scheduler ? Operational
Cluster Operations ? Operational
Notebooks ? Operational
us.qubole.com Environment (AWS) Major Outage
Site Availability ? Operational
QDS API ? Operational
Command Processing ? Operational
Qubole Scheduler ? Operational
Cluster Operations ? Operational
Notebooks ? Major Outage
Quantum ? Operational
wellness.qubole.com Environment (AWS) Operational
Site Availability ? Operational
QDS API ? Operational
Command Processing ? Operational
Qubole Scheduler ? Operational
Cluster Operations ? Operational
Notebooks ? Operational
gcp.qubole.com Environment (GCP) Operational
Site Availability Operational
QDS API Operational
Command Processing Operational
Qubole Scheduler Operational
Cluster Operations Operational
Notebooks Operational
gcp-eu.qubole.com Environment (GCP) - BETA Operational
Site Availability ? Operational
QDS API Operational
Command Processing Operational
Qubole Scheduler Operational
Cluster Operations Operational
Notebooks Operational
azure.qubole.com Environment (Azure) Operational
Site Availability ? Operational
QDS API ? Operational
Command Processing ? Operational
Qubole Scheduler ? Operational
Cluster Operations ? Operational
Notebooks ? Operational
azure-eu.qubole.com Environment (Azure) - BETA Operational
Site Availability ? Operational
QDS API Operational
Command Processing Operational
Qubole Scheduler Operational
Cluster Operations Operational
Notebooks Operational
in.qubole.com Environment (AWS) Operational
Site Availability ? Operational
QDS API ? Operational
Command Processing ? Operational
Qubole Scheduler ? Operational
Cluster Operations ? Operational
Notebooks ? Operational
eu-central-1.qubole.com Environment (AWS) Operational
Site Availability ? Operational
QDS API ? Operational
Command Processing ? Operational
Qubole Scheduler ? Operational
Cluster Operations ? Operational
Notebooks ? Operational
oraclecloud.qubole.com Environment (Oracle) Operational
Site Availability ? Operational
QDS API ? Operational
Command Processing ? Operational
Qubole Scheduler ? Operational
Cluster Operations ? Operational
Notebooks ? Operational
Qubole Community & Support Portal ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 10, 2021

No incidents reported today.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

Unresolved incident: Notebooks unavailable.

Apr 7, 2021

No incidents reported.

Apr 6, 2021
Apr 5, 2021

No incidents reported.

Apr 4, 2021

No incidents reported.

Apr 3, 2021

No incidents reported.

Apr 2, 2021
Apr 1, 2021
Resolved - Devops has updated the wellness environment to correct this issue.
Apr 1, 04:15 PDT
Update - Devops is currently implementing a server change on the affected wellness environment that should resolve this issue. This incident will be updated again as soon as that is complete.
Mar 31, 13:19 PDT
Update - This issue may only impact a small subset of customers on wellness.qubole.com. Devops is confirming a change to get those customers back online.
Mar 30, 11:34 PDT
Identified - Devops has confirmed the cluster issue with the wellness environment. We're working on gathering internal resources to correct it.
Mar 29, 12:19 PDT
Investigating - We are currently investigating this issue.
Mar 27, 16:08 PDT
Mar 31, 2021
Mar 30, 2021
Mar 29, 2021
Mar 28, 2021

No incidents reported.

Mar 27, 2021