Tunnel Server issue on wellness.qubole.com

Incident Report for Qubole

Resolved

Devops has updated the wellness environment to correct this issue.

Posted Apr 01, 2021 - 04:15 PDT

Update

Devops is currently implementing a server change on the affected wellness environment that should resolve this issue. This incident will be updated again as soon as that is complete.

Posted Mar 31, 2021 - 13:19 PDT

Update

This issue may only impact a small subset of customers on wellness.qubole.com. Devops is confirming a change to get those customers back online.

Posted Mar 30, 2021 - 11:34 PDT

Identified

Devops has confirmed the cluster issue with the wellness environment. We're working on gathering internal resources to correct it.

Posted Mar 29, 2021 - 12:19 PDT

Investigating

We are currently investigating this issue.

Posted Mar 27, 2021 - 16:08 PDT

This incident affected: wellness.qubole.com Environment (AWS) (Site Availability, Command Processing, Qubole Scheduler, Cluster Operations).