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January 2017

Increased Amazon API Error Rates in US-EAST-1 Region.
This incident has been resolved.
Jan 10, 14:04-17:08 PST

December 2016

No incidents reported for this month.

November 2016

Qubole Tunnel Server Outage
No new occurrences of the problem have been detected for the past 24+hrs.
Nov 11, 10:51 - Nov 12, 12:29 PST

October 2016

QDS Hive Query Failures
No new occurrences of the problem have been detected for 24+hrs.
Oct 19, 15:14 - Oct 20, 15:23 PST

September 2016

QDS Hive Query Failures
There was an incident which could have impacted any Hive queries started between 7:41AM and 8:51AM PDT on 9/21. This issue has been identified and resolved.
Sep 21, 10:47 PST

August 2016

AWS US-East-1 API Errors
AWS has updated http://status.aws.amazon.com/ indicating the problem is now resolved: ---- "Aug 10, 8:02 PM PDT Between 5:01 PM and 6:26 PM PDT we experienced increased error rates for EC2 APIs for managing instances, VPCs, and security groups, as well as increased error rates for new instance launches in the US-EAST-1 Region. Existing instances were not affected. The issue has been resolved and the service is operating normally." ----
Aug 10, 18:22-21:12 PST

July 2016

[Scheduled] Database maintenance
The scheduled maintenance has been completed.
Jul 30, 08:00-09:00 PST
AWS US-East-1 Network Issues
Between 2:38 AM and 3:06 AM PDT AWS US-East-1 Region experienced connectivity issues. During this time frame, Qubole users may have faced issues with various QDS services as well. The issue has been resolved and the service is operating normally.
Jul 26, 03:15 PST
AWS US-East-1 API Errors
Between 11:15 AM and 1:05 PM PDT AWS US-East-1 Region faced increased API error rates. During this time frame, Qubole users may have faced issues with various QDS services as well. According to http://status.aws.amazon.com, these problems have been resolved.
Jul 19, 12:01-13:29 PST

June 2016

Problems launching new clusters
This issue has been identified and addressed.
Jun 30, 10:58-11:13 PST
Qubole Data Service Unavailable
The incident is now resolved.
Jun 3, 16:31-17:59 PST

May 2016

No incidents reported for this month.

April 2016

Qubole Tunnel Server Outage
Starting around 6AM Pacific on April 29th, Qubole faced problems with one of the tunnel servers. Several customers were affected. The issue was identified and resolved by 10:30AM Pacific.
Apr 29, 11:28 PST
AWS US-East-1 Network issues
Qubole's service was impacted as a result of the AWS US-East-1 network issues reported here: http://status.aws.amazon.com/. There was a loss of service between 2:02PM PDT and 2:07PM PDT. As of now services are online.
Apr 21, 14:54 PST

March 2016

No incidents reported for this month.

February 2016

No incidents reported for this month.

January 2016

No incidents reported for this month.

December 2015

No incidents reported for this month.

November 2015

No incidents reported for this month.

October 2015

[Scheduled] Planned Maintenance
The maintenance activity is now complete.
Oct 18, 09:45-10:43 PST
Issue with service running on Amazon Web Services
All systems are working normally for the past 24 hours. Please drop a note to help@qubole.com for any queries or concerns.
Oct 1, 07:36 - Oct 2, 08:34 PST

September 2015

No incidents reported for this month.

August 2015

No incidents reported for this month.